Mark was professional and knowledgeable.

the technician was friendly and efficient. I appreciate that he arrived within the agreed upon time frame and was done within that time frame. Very pleasant person😀

The service man was prompt, efficient and very friendly. He even made friends with my little dog!

Alec called ahead saying he was on his way, did the review of the HVAC system efficiently and told me what he did. Great communication.

Mark was thorough, explained all the issues with our a/c unit, and gave a detailed estimate for repairs.

USED THIS COMPANY FOR YEARS..ALWAYS RELIABLE & GOOD SERVICE

Mark called to let me know he was on his way. (I was given a window of 9-11 and I always appreciate when the technician communicates about when he will arrive.) I told him I'd found the business on Angie's List and had printed out a coupon for a system tune up. I also mentioned that we wanted to add duct work in another room. He went to work immediately and had great communication about what he was doing and what should probably do and what we didn't really need to do. I felt like the guy was a straight shooter. I liked that he was clear about pricing and services. They will be coming back in a few weeks to add duct work and I feel like we found a good tradesperson, which is important when it's regularly over 90 degrees.

The office staff called to remind me about the appt, the tech, Mark, called 20 mins before arriving and was on time. He was knowledgeable, personable, and dog friendly! I definitely recommend.

He did a great job and warned me about a situation that will probably be an issue by the next visit. Very pleasant.

Mark called before arriving and provided more than the routine service for the same price, cleaning leaves with my suction hose out of the exterior A/C unit.

They installed my new AC last year and come back every 6 months to check it out and change filters. They are always on time and helpful. They made everything very easy,

PERFECT SERVICE--HE CAME ON TIME..WAS FAST AND NEAT--TOO BAD EVERYONE ISN'T LIKE AIR-TECH

This company has great customer service and the tech that came to my house, Mark K was amazingly patient in explaining systems, was on time with a courtesy call about 15 min before arriving. Very efficient & cordial. This is my first year with a service contract with them. I am a senior and don't want to worry about my filters or HVAC service. They have given me piece of mind here in Pasadena. I would certainly recommend Air-Tech and you can ask for Mark!

Excellent service. The service person was friendly and explained what was happening.